There’s a missing chapter in Free Time that, over the course of editing, got condensed down into a single bullet point. When someone new joins your team, even part-time, those first few days, weeks, and months have potential to transform your manager manual—in ways that you would otherwise miss. I encourage you to share this episode with your new team members as they join!
🌟Key Takeaways for New Team Members
The business owner is up to their ears in responsibility. Improving onboarding documentation is a huge gift (and quick win) you can give to your new team. Make sure your questions “live three lives.” 1. The first time you ask (if you’ve already checked all internal documentation and external help centers first), 2. Capturing the reply internally, and 3. On any public-facing pages to help clients or community.
📝Permission
Business owners, not to have everything buttoned up and perfect before bringing someone into your business. Team members, you have permission to take the reins of the onboarding process, whether or not you’re being asked.
✅Do (or Delegate) This Next
New? Help us welcome the next you: Look for ways to improve our onboarding documentation as you get up to speed. With fresh eyes, you are best equipped to update processes that are out-of-date and add new FAQs and answers to questions that we didn’t previously think to include. What else would the next new person find helpful?
📘Books Mentioned
The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It by Michael E. Gerber
Traction: Get a Grip on Your Business by Gino Wickman
🔗Resources Mentioned
Done-for-you Free Time Operations Dashboard
🎧Related Episodes
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