Free Time with Jenny Blake
Free Time with Jenny Blake
243: Engineering Serendipity and Best Practices for Community-Building with David Spinks
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243: Engineering Serendipity and Best Practices for Community-Building with David Spinks

"For the first time in a decade, I feel free again."

"For the first time in a decade, I feel free again." That’s how one of my earliest blogging friends, longtime community leader

, was feeling when I caught up with him in-person in the middle of his yearlong sabbatical, after selling his community-based business.

David and I discuss best practices for creating and nurturing communities, for engineering serendipity, what it’s like to build and run a conference (and later sell it), and the freedom that comes with taking a deliberate sabbatical.

More About David: David Spinks is the author of The Business of Belonging and a popular weekly newsletter for community creators. Previously he co-founded CMX, the leading network for community professionals that was later acquired by Bevy.

🌟 From David’s Post on How to Engineer Serendipity

A 2015 study set out to discover how serendipity occurs. Through in-depth interviews, they uncovered the 4-step process (edited for clarity):

  1. ⚡️ Trigger: A cue that sparks an experience of serendipity. (e.g. meet at an event, see a question in your Slack, get introduced…)

  2. 🧠 Connection: The recognition of a potential valuable outcome (e.g. learning, collaboration, friendship)

  3. 🤳 Follow-up: An action taken to obtain the valuable outcome (e.g. set up a meeting, plan a project, chat on AIM…)

  4. 🏆 Valuable outcome: The positive result of the serendipitous experience (e.g. form a meaningful relationship, learn something new, commit to build something together…)

And there’s one more factor. . . for serendipity to occur, there must be an 🧵 “unexpected thread” throughout the experience. The more unexpected each step feels, the more it will be perceived as serendipity. Read the full post here:

David Spinks' Newsletter
How to Engineer Serendipity
Today we’re diving into one of my favorite community concepts: Engineering Serendipity. The tension is thick: Serendipity is the occurrence of the unplanned. Engineering is the occurrence of the planned. How do you plan the unplannable? That’s what we’re exploring today…
Read more

📝 Permission

Say no to virtual and/or video meetings!

✅ Do (or Delegate) This Next

If you run a community, build a process to facilitate random encounters: Introduce mechanisms that encourage serendipitous connections among community members. For example, you can implement a "random pairing" feature that pairs members together for one-on-one conversations or create opportunities for members to showcase their work or expertise.

🔗 Resources Mentioned

📚 Books Mentioned

🎧 Related Episodes

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